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Right of withdrawal

Sales of products via the Internet are governed by Articles 50 to 66 of Legislative Decree 206/2005. This legislation provides for the right of the consumer to withdraw from contracts or contract proposals, guaranteeing the right to return the purchased product and obtain reimbursement of the expenses incurred.
The right of withdrawal can not be exercised if the product has the following requisites:

• in the absence of the original packaging;
• in the absence of integral elements of the product (accessories, etc.);
• for damage to the product.

The right of withdrawal is reserved exclusively for consumers (natural persons) who purchase the goods not for purposes related to their professional, commercial or entrepreneurial activity, therefore can not be exercised by legal persons and by natural persons acting for purposes related to the activity professionally carried out.

The costs of returning the product are charged to the customer.

Methods and timing for exercising the right of withdrawal

To exercise the right of withdrawal you can contact us at reclami.collectionerd @ .... it no later than 14 working days from the date of receipt of the goods.
The customer undertakes to return the goods carefully packaged in the original packaging and complete with each accessory at the following address:
Via Italia, snc
70014 Conversano (Ba), Italy

Collectionerd will make the repayment no later than 14 days from the acceptance of the right of withdrawal.
The reimbursement will take place in the following ways:
• For purchases made by bank transfer or cash on delivery, the refund will be made by us by bank transfer;
• For purchases made through PayPal, the refund will be made by us by a credit to the account of the customer and / or credit card associated.

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